Canadian Soldiers Assistance Team (CSAT) Forum

VVi Periodical Part 2

Go down

VVi Periodical Part 2

Post by Guest on Wed 21 Sep 2016, 18:07

PERIODICAL - Part 2 - My Name is Not Chicken Little...BUT

Sept 21, 2016

Perry Grey
Chief Editor (VVi)

My Name is Not Chicken Little...BUT

“As long as justice and injustice have not terminated their ever-renewing fight for ascendancy in the affairs of mankind, human beings must be willing, when need is, to do battle for the one against the other.” John Stuart Mill

(Note: Quotes in bold are from Veterans who have shared their opinions with Veteran Voice and other Veterans groups. These quotes were selected to show both the disappointment and frustration of the Veterans Community.)

VAC asked for the stakeholders planning to attend the next summit 5-6 October to provide items for the agenda. This is part two of my input. It is addressed to Kent Hehr and Walt Natynczyk because they are the two men who should be providing a much better standard of service to the Veterans Community.
The title of the article is taken from an old children’s story, it is appropriate because I am not alone in my disappointment with the initial efforts of the new Liberal government (see articles at the end of my editorial). As anyone familiar with Veteran Voice knows, I openly criticised Kent Hehr and VAC during the last stakeholders summit, and I still believe that Kent is a bad minister and that VAC is shirking many of its responsibilities.
I am not alone.
“The disturbing aspect of all of this our MVA is actually proud and bragging on his Facebook about the way in which his answering questions, asked to him.
We are getting nowhere with him and it's got to the point where he is Ignoring Veterans suggestions or request by Veterans.
He himself thinks his doing an outstanding job and continues to say that there will always be a few Veterans who are not happy with what's transpiring.
The fact of the matter is that the number of unsatisfied Veterans today is huge, even some advocates who stood beside him are changing their views.
Civilians are not happy, the media are not getting their questions answered.
He dug himself into a hole and continues to dig himself deeper.
The media needs to keep the pressure on to show the public what is really going on.
It's time for JT to step in and replace him, even that might not solve the problem, we need someone with leadership qualities who can stand up against those bureaucrats.
Someone who is willing to truly listen to Veterans and pass legislation that reflects fairness for all Veterans.
Again, boycott the MVA, focus mainly on protest, the media and the courts to look after our well being, talking to him is a complete waste of time.”

The Liberal Party gave the impression that it was very interested in the Veterans Community during the 2015 election. The reality is that it has breached a common principle that Kent Hehr should understand as a lawyer; the new government gives with one hand while taking with the other hand (derogation from grant). While this is usually limited to property issues between landlords and tenants, it has been cited in other legal cases. I believe that it can be used in the Equitas class action case (discussed in part one), and by extension other issues involving the government and the Veterans Community.
Kent and Walt continue to state that VAC will fulfil all of the election commitments, and they sound like broken records when on the defensive in interviews. The contrast between VAC commitments and their decision to resume the legal battle just highlights the limited support that the Veterans Community can really expect. It is a similar situation to that of the relationship between the former Conservative Government and Veterans – basically say one thing and then do something different.
By the way, Walt was appointed by the former government to improve the relationship with the Veterans Community.
The reality seems to be that the re-opening of VAC offices is the main effort, but even this is a long drawn out process. VAC may not re-open all of the shuttered offices, but will study options. This may seem like a good idea to the bureaucrats, but does not make life easier for Veterans. It is still frustrating for many Veterans to receive support from VAC through existing channels. Thus more effort has to be made to improve the service delivery.
VAC published a news release on 15 April announcing the formation of six advisory groups to “improve transparency and engage Veterans”. Kent and Walt did not discuss these groups at the May summit. It would have been nice to know about their terms and who was appointed. Since then the groups have met behind closed doors and have not shared any of their discussions with the Veterans Community. How does this improve transparency?
One group member, who was very critical of the activities, was openly criticised by another:
“Unfortunately, it has now become abundantly clear that one dissenting member of the MVAC's Policy Committee is dead set against the otherwise unanimously recommended proposals of the majority. This individual is currently ignoring the committee's non-disclosure agreement to cast single-sided aspersions against the work of the committee and even the motivations of is volunteer members. This is all extremely distastefull and unfortunate, but I for one will not stand for a rogue individual compromising the incredibly important work of the all-volunteer Policy Committee simply because he self-styles himself as some sort of "singular saviour of the veteran cause".”
I applaud the target of this spiteful commentary for speaking out about the group. If the group is supposedly honouring transparency (and in addition accountability), then it should not operate in secret. The writer of the comments does not understand that the only restriction placed on the groups was to not share personal information presented by group members. We all tend to use personal information to highlight our experiences with VAC and this information should not become gossip outside of any meetings.
If the groups do not discuss their activities with the Veterans Community, then there is the serious risk that rumour will fill the vacuum.
One such rumour is that the groups were stacked with pro-VAC members and ignorant specialists. The latter is defined as a person who was appointed because of their knowledge and experience, but have either had minimal contact with the Veterans Community or are not Veterans. With over 700,000 members of the Veterans Community, VAC should not have to recruit outsiders.
Another rumour relates to the ugly practice of governments creating groups so that they can give the appearance of consulting. This is very believable based on the history of past VAC advisory groups, most of which were ignored. If the current groups spent time researching the activities of their predecessors, then they would discover that there have been lots of recommendations submitted to VAC, which were ignored, specifically over 500 suggestions to improve the New Veterans Charter.
For example, the Special Needs Advisory Group (SNAG) published five reports and these are available from VAC (and other sources including this website). Having read the reports, I can say that they were very useful to Veteran Voice and other Veterans organisation, and I recommend them to the new advisory groups (if only for the advice on what the new groups should discuss and how to structure themselves). There is lots of good information if you take the time to read several hundred pages. I can not report on what VAC did with those five reports beyond sharing them.
VAC has published the names of group members; however, there are some disturbing points to note. Several members serve on two groups, and there are many organisations which are not included. It will be argued, no doubt, by VAC that it tried to be fair...but again with so many members of the Veterans Community, why be repetitive?
Will Kent and Walt ensure that the chairs of each advisory group report to the stakeholders at the next summit? Will VAC publish interim reports so that the Veterans Community can follow what is being discussed? Will VAC publish the terms of reference and period of service (how many months does a member serve)? Will VAC allow Canadians to submit suggestions to the groups?
“well buds kind of unhappy with some of the vets orgs. different agendas and what not. Orgs refusing open and honest debates over specific subjects like full financial disclosure and so forth. their has to be a better way.”
“(we) are frustrated that the meetings we've had where we spent the whole time arguing and rearguing and rearguing the need for the program......... At this point the position from the MH senior staff at VAC is we will have until August 2017 to design something to be considered for the 2018 budget. Currently we have already used up all our allotted meetings we are allowed to have this year with these debates...”

Prior to the last summit in May, VAC published the following:
The amendments to the Canadian Forces Members and Veterans Re-establishment and Compensation Regulations will:

1. change the disability award, the critical injury benefit, the death benefit and the detention benefit indexation method so that it is based on the percentage change to the Consumer Price Index (CPI) for the year ending on October 31 of the previous year;
2. allow disability award and death benefit recipients receiving a retrospective payment resulting from the increase to the disability award and/or death benefit to be reimbursed for financial advice fees;
3. allow VAC to collect information to determine eligibility for a retrospective payment resulting from the increase to the disability award and death benefit;
4. remove references to “class” and replace them with “rate of award,” as the term class will no longer be used in Schedule 3 of the CFMVRC Act;
5.  clarify that the potential impact of a permanent and severe impairment on earning capacity and career advancement opportunities will be considered when determining the permanent impairment allowance grade level;
6.  change the name “permanent impairment allowance” to “career impact allowance” and the designation “totally and permanently incapacitated” to “diminished earning capacity” to better reflect the intent of the benefit;
7.  include the existing definition of “suitable gainful employment” in a new subsection 6(2), as this term is only used in the definition of “diminished earning capacity”;
8.  change the minimum salary used in determining earnings loss benefit from “basic corporal” to “senior private” (sections 18–20);
9. ensure that no earnings loss benefit recipient receives a lower earnings loss benefit amount as a result of these changes, while they participate in a rehabilitation plan or vocational assistance plan and have employment earnings, by allowing for the use of the greater of the monthly imputed income prior to October 1, 2016, and the monthly imputed income on implementation of the regulatory amendments in the calculation of employment earnings off-sets; and
10. remove the 2% indexation cap for the indexation of the monthly military salary and the earnings loss benefit payment.

Much of this can be defined as window dressing and it must be reviewed carefully to separate the positive and negative points. The window dressing is particularly obvious in the meaningless changes in terminology. This is the hallmark of bureaucracy, which wants to give the appearance of doing something, while in reality not doing much. This is also known as arranging the deck chairs as the Titanic sinks!
For example, does anyone really care about what VAC calls its programs, benefits and services? It just means that anyone interested has to keep learning new terms. This is quite Orwellian for anyone who has read 1984. PIA is now CIA, but it should not be confused with the US intelligence agency. As many Veterans, who receive PIA, are no longer employed and therefore do not have a career, it is a figurative slap in the face to be paid “career impact allowance”. Currently to qualify for PIA/CIA, a veteran must be severely disabled which usually limits their employability. VAC rarely approves more than the minimum allowance even though there are three grades. It would be better to have spent the time reviewing the expansion of this benefit rather than re-naming it.
What is meant by “suitable gainful employment” and is it relevant to anything?
One of the greatest challenges facing any Veteran is translating military skills and experience such that potential civilian employers understand what the Veteran can do. Often the Veteran has to settle for any employer just to keep paying the bills. Despite what the former minister, Erin O’Toole, said in the article below, Canada did offer the equivalent of the American G.I. Bill in the old charter which benefited many Veterans after World War Two.
It would be nice to know what Kent and Walt have to say about the low hiring rate of the federal government (Veterans Hiring Act), and why VAC is not setting the example by hiring Veterans. VAC still has hundreds of positions to fill, but it is not actively recruiting Veterans or even considering providing the education for Veterans who may be interested in being hired (note many positions require university degrees).
why does a VAC case manager have to have a degree in the study, understanding, or assessment of human behaviour (the degree program must have also included the completion of a practicum or field placement for graduation)? Would not the experience and skills of many NCM’s and officers be sufficient to fulfil personnel management tasks? As these satisfy the alternate option of equivalent combination of education and experience ! ”

During the discussions at the last summit of the “break-out groups”, the members of my group discussed many of the poor word choices currently used by VAC.  One recommendation was to replace “dependant” as the word suggested an inferior status.

My group discussed two questions:
Can you clarify what reasonable “economic security” means to you in the context of VAC benefits and services; and
If you could give the minister one piece of specific advice about how to uphold the “one Veteran, one standard” what would it be.
We preferred to discuss the term “reasonable economic security” because the first word means different things depending on who is answering the question.  This is illustrated in the following comments on VAC financial support.  Generally, there is much consensus that VAC does not provide or ensure that its clients have “reasonable economic security”, which is why VAC knows that “one of the biggest criticisms from stakeholders has been that VAC financial benefits do not provide a reasonable level of economic security”.  
The Earnings Loss Benefit is a good example of the failure to provide “reasonable economic security”. VAC plans to increase it from 75% to 90% of gross pre-release income; however, the minimum level will be reduced from basic corporal to a senior private’s pay.  Using the current CF pay scale, this is the difference:

$4714 x 75% = $3535.50
$4120 x 90% = $3708.00

This is a whopping increase of $172.50.  Hardly a significant gain for Veterans and it remains a taxable benefit.   It is in reality less than 5% increase from the old ELB.

“Improving the Earnings Loss Benefit for Part-time Reservists (OVO 2013 report)
The Earnings Loss Benefit provided to medically released part-time Reserve Force Veterans is based on 75 percent of a deemed salary (one standard amount) of $2,700 per month, while the benefit for full-time Reserve Force or Regular Force Veterans is based on 75 percent of their actual pre-release salary or a minimum salary of Corporal basic
- gross injustice
This equates to an annual income support, before applicable offsets are deducted, of $24,300 for the part-time Reserve Force Veteran, regardless of rank, compared to a minimum annual income support of $41,600 for the full-time Veteran at the Corporal basic salary level.
- minimum compared to std
The difference between the two income support levels increases at higher rank and salary levels.”

...with VAC announcing they are going to top all the ELB up to 90% and the CDS deciding SISIP does not have the funds so we won't be going to 90%.  This means every soldier on SISIP with a Service Related injury or illness now has to apply to VAC, get approved and then apply to their Rehab program so VAC can start to do the additional top up to 90%.  Of course this saves the government a ton of money because VAC will only pay from the time of approval so the announced 1 Oct date will get the existing VAC clients but the rest will be penalized while the processing is being done.  Furthermore, VAC has enhanced the existence of an other class of Veteran, those who were not injured on duty, by now paying them less.  So much for the one Veteran one Standard approach."

With the other changes made to the financial support provided by VAC, is it reasonable to expect a Veteran to survive on ELB?
The average Canadian family earns about $77,000, and taxes (42%) and living expenses - housing,  food and clothing – (37%) account for most of it.  Many Veterans have special needs, which will account for the remaining 21%. Unfortunately, our Veterans receiving a senior private’s ELB do not earn $77,000 and if the Veteran’s spouse can not work because caring for the Veteran (and the family) is full time work, then the family truly is “dependent” on VAC.
Kent and Walt need to spend more time improving VAC financial support so ALL Veterans have “reasonable economic security”.  It is easy for them to have “reasonable economic security” since they earn a lot more than the average Canadian.
As for the second question, VAC has yet to develop one standard for its benefits and services.  There are currently five types of clients according to the VAC website:
War Service;
Allied Services;
RCMP; and
family members.
There are even more sub-categories depending what VAC is willing to provide as clients may or may not be eligible programs of the old charter, new charter or even both charters.  One of the biggest criticisms of VAC is the disparity in services as the Veterans Community continually point out the differences between the old and new charters.

One Veteran one Standard became history in 2006.  Now were faced with a messy situation that continues to grow, a situation that has yet to be properly understood and addressed in a united fashion.  The government has the upper hand and will continue to have the upper hand until such time Veterans are united in understanding the need to shift focus, and change tactics.
There can only be one standard when VAC produces a single charter that applies equally to ALL Veterans.
Another major issues is health care, which is required by many Veterans; however, VAC has decided to make this a provincial responsibility.  The result is that Veterans increasingly have to compete with other Canadians, regardless of federal agreements with the provinces.  By comparison, there are currently 152 VA medical centres and approximately 1400 community-based outpatient clinics in the US.  
It is very sad to read that “more than two-thirds of the 6,640 people that VAC supports are in community beds in nursing homes across Canada rather than the remaining 15 provincially operated facilities with Veterans’ wings”.

“I don’t know why he (Kent) says he doesn’t have the legislative authority to get a veteran in if he wanted to since VAC seem to control eligibility, waiting lists, payment etc............I would say if anyone has their hands tied it would be the provincial heath minister for those contract beds.”
“Hehr was speaking in semantics. He said that he wanted to be very clear, and that "VAC does not own any hospitals!". That is very accurate. But there is a very distinct difference between owning a facility, and being responsible for determining who is eligible for a bed, in one of these facilities. And the VMB is NOT a hospital, and neither are any of the other places that they have Veterans long term care beds. They are long term care facilities, or seniors homes. After all, the provincial governments are not going to have access to a person's military records, to make that determination.”

Kent and Walt, you need to consider the following,  good leaders should:

“know in great detail what he or she passes down to the bureaucrats to work on for implementation;
not be afraid to send things back to the bureaucrats for further work; and
focus on what is the priority for Veterans that Veterans themselves want and not allow the bureaucrats to take it upon themselves to set priorities.”

Every Stakeholder agenda should include an update on the outstanding commitments that the Liberal Party included in the last election campaign.  VAC must explain when each one will be achieved or explain why there are delays.  Information must be released in a timely manner to ensure that VAC is doing its utmost to “deliver a higher standard of service and care” as stated in the mandate letter written by the Prime Minister.  
Being the minister is not about posing with Veterans and giving speeches about remembrance.  As one Veteran wrote:
“(Kent)  is in photo OP heaven, to the average Canadian he shines in his duties as Minister. We here on CSAT are more informed about the interpretation OR understanding of what's going on here. The offices and the Commendations are an attempt to show Canadians that he is right on top of things, also keeps his boss happy. He is playing the card of photo OPS and cross Country travel which fools a lot of people. Some Veterans want the offices re opened, some see the Commendations as a sign of respect and appreciation, while others have much different priorities such as seeing him engaged directly with the implementations and reporting progress of the workings of the implementations. Like I said before, that's the card his playing, that's his style and there's nothing I see so far that will convince me that he won't continue down that path.”

Kent has to stop giving the “speech” about the $5.6 billion and the 15 commitments.  It only works with ignorant people, and Veterans are not ignorant.  They know about the deficiencies and the many broken promises to fix them. This is why Veterans complain to the media and on social media.  
Money allocated is not the same as money spent, and only the government's annual public accounts detail how much money was ACTUALLY spent.  Remember that the Conservative government failed to spend over one BILLION dollars during its terms in office.
“if you are looking for a good drinking game just watch one of Kent Hehr's interviews or question periods and have a drink every time he said "Mandate" oh man you will be plastered in no time!!!..”
“MVA's Facebook Comments
It's 5.6 billion over 6 years, that's less then a billion per year, drop the smoke and mirrors. You can't tally money up when your term is 4 years and say this is what we're doing! And since you just published that Canada owes a duty to the sacred obligation call the lawyer and drop the case
And that is why your government is taking the Veterans back to court saying in an appeal that you do not have a sacred obligation to the Veterans. And the meagre increase to the lump sum is laughable $360,000 to replace a life long pension hahaha. The British pay out is just a bit over $1 million and the severally injured get the regular pay tax free for life. You can not even think your doing a good job if you look at what the Brits and Aussies are doing for their Vets
And mere days ago, the government lawyers re-adopted the previous governments position regarding the sacred obligation to Canada's Veterans. That position being that there IS no sacred obligation. Now we chalk double-speak up alongside boldfaced lying on your record as MVA.
This announcement should have followed the announcement that you were dropping the Equitas lawsuit, or it's not worth the electricity wasted out of my cellphone battery to display it on my screen. Make us whole, or don't waste my time with false platitudes and cheap words.
Please enlighten me on how supportive respectful or compassionate the Equitas court case. The government is arguing that Canada has no sacred obligation to veterans. It can't both ways.
You lie like a rug, really nice how you and the liberal party cheated the veterans of this country with your lies, double talk, and continual repeating of the same statements. Hope that you can sleep at night knowing how you have screwed veterans out of their votes.”
“I am now, well beyond sick of the MVA, going round in circles and not answering the ? Why did his gov not end the court case? Time to rebel and get rid of this fat ass...”
“The liberals changed the PA to the NVC, the Conservatives kept the status quo and now the Liberals are still playing politics on our backs.  Where are the other Veterans from the Liberal's on our issue?”
“I suppose its time for vets orgs and advocates to skip the whole call for the MVA to
resign thing its soooo 2015 anyway and go straight to asking for the resignation of the prime minister himself.
NOW would be the perfect time for that . play their game by saying he promised to return (and this is important) THE PA PENSION and lied through his teeth. sooo we want him to resign. this relatively small sacrifice would undoubtedly improve the well being of many disabled vets and their families and save a few of those vets lives who have sacrificed so much more.
JT since even with the power of the PMO you cannot live up to your promises we are asking you to help us by stepping aside so maybe someone with the proper abilities can.
ya I know it aint goona happen. if all vets orgs start clamoring for this though it would make a great story for ANY reporter and really sine a huge lite on the subject”

As for Walt, he will lose the respect of Veterans if he does not provide better advice to VAC.  Regardless of how many advisory groups VAC creates, Walt is the best adviser within the department.  He has employed a variety of serving and retired Veterans to help improve VAC.  He has to constantly prove that he is the right man for the job.
Personally, I think that his decisions to support the legal action against Equitas, and the reduction of the ELB indicate that may be he is not the leader that Veterans need.  He may strongly disagree with me; however, I would not advise any minister to take legal action against Veterans or accept inferior financial support, well below “reasonable economic security” for any Veteran.  Both represent “unlawful commands” in my opinion.  Walt could have spoken out if he disagreed.  I have not found any evidence that he disagrees with either decision.  Good military leaders take care of their personnel, bad ones do not.
“during the election campaign, the Prime Minister said that no veteran would have to fight their own government to get the support and compensation they deserve.”
So after more than ten months, why are Veterans still fighting the government?


Back to top Go down

Back to top

- Similar topics

Permissions in this forum:
You cannot reply to topics in this forum