Ombudsman , turn around time on a complaint
2 posters
Ombudsman , turn around time
Phone call, person I spoke to did not commit to any followup but the BPA called shortly afterwards.
beekeep- CSAT Member
- Number of posts : 6
Location : NS
Registration date : 2019-03-18
Re: Ombudsman , turn around time on a complaint
nice, how did they respond email or phone callbeekeep wrote:Took Ombudsman 4 months to respond to my complaint, was told to submit another complaint if my claim hit the two year mark!!
Unknown Soldier- CSAT Member
- Number of posts : 606
Location : MIR
Registration date : 2019-05-15
Ombudsman , turn around time
Took Ombudsman 4 months to respond to my complaint, was told to submit another complaint if my claim hit the two year mark!!
beekeep- CSAT Member
- Number of posts : 6
Location : NS
Registration date : 2019-03-18
Ombudsman , turn around time on a complaint
the my VAC account states someone with get back to you in 1-5 days. But what about when you file an ombudsman complaint, I`m sure they are backlogged just like the 40000 disability claims, but once you file on line, you are given a confirmation # and told your complaint "went through", but what happens then? How long should a veteran expect to wait to hear from some one, a week, a month , 6 months? I don`t really see a turn around time, anyone had any luck?
Unknown Soldier- CSAT Member
- Number of posts : 606
Location : MIR
Registration date : 2019-05-15
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