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Canada Life 2 Step Verification using Chrome

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Canada Life 2 Step Verification using Chrome Empty Re: Canada Life 2 Step Verification using Chrome

Post by Teentitan Thu 30 May 2024, 09:54

liverlover wrote:I use Chrome with my Android, and as of 829 pm (AB) it worked ok, and accepted my verification.

Thanks. Gave it a try and no joy!

Oh, still waiting for Canada Life IT department to call me...I knew I'd pay for joining so easily last year before everyone was having problems...karma
Teentitan
Teentitan
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Number of posts : 3413
Location : ontario
Registration date : 2008-09-19

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Canada Life 2 Step Verification using Chrome Empty Re: Canada Life 2 Step Verification using Chrome

Post by Guest Wed 29 May 2024, 22:28

I use Chrome with my Android, and as of 829 pm (AB) it worked ok, and accepted my verification.

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Canada Life 2 Step Verification using Chrome Empty Canada Life 2 Step Verification using Chrome

Post by Teentitan Wed 22 May 2024, 11:48

So I use Chrome on my PC. I've been trying for 3 weeks to figure out how to log on to Canada Life but I cannot get past the 2 Step verification.
I called 3 times for help and this is what has happened:
1. clearing browsing history does not work
2. removing and reinstalling the Canada Life page did not work
3. one of the phone calls showed the 2 Step verification DOES work using Microsoft Edge
4. the call center does not care if Chrome is not working because they got Microsoft Edge to work
5. going on 7 business days waiting for Canada Life IT department to call

My question is does anyone else using Chrome having the same problems?
I would like to know before they launch this app for your phone because if they are having trouble with Chrome I phone apps could possibly be a f'n nightmare.
Thanks
Teentitan
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Number of posts : 3413
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Registration date : 2008-09-19

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Canada Life 2 Step Verification using Chrome Empty Re: Canada Life 2 Step Verification using Chrome

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