Retro active elb payments

Oldleftwinger, it is only going forward as stated in the press release by Peter McKay last summer. All the best

I have a question. I went back to school and on elb after 8 years. I have been going to school for 3 years now.
Recently received an increase of 500 gross per month because of clawback issue.

My question: Is the clawback retroactive going back 3 years or just going forward. It would be nice to get a little extra. I have a call out to Kristine at Mcinnins Cooper but the return list is long