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VAC excessive increase in response time

+11
doomed78
propat
bulldozer
Gunner8
Unknown Soldier
Ppclicaper
daverobitaille@rogers.com
cdnnavy77
Nemo
johnny211
Iceman
15 posters

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VAC excessive increase in response time - Page 6 Empty Re: VAC excessive increase in response time

Post by Ppclicaper Mon 03 Jun 2019, 18:13

The amount of applications in March , they stated, are pretty high #s.

Ppclicaper
CSAT Member

Number of posts : 112
Location : Alberta
Registration date : 2019-05-10

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Post by Guest Mon 03 Jun 2019, 18:09

Ppclicaper wrote:My normal weekly call to VAC , recieved no new information at all. So glad to hear justagrrl they are working on later Feb.👍.  15 weeks and counting lol for CIAS and CIA review .

I am at week 10. Submitted my application March 20, so now I know what kind of timeline I am looking at...

Guest
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Post by Ppclicaper Mon 03 Jun 2019, 17:56

My normal weekly call to VAC , recieved no new information at all. So glad to hear justagrrl they are working on later Feb.👍. 15 weeks and counting lol for CIAS and CIA review .

Ppclicaper
CSAT Member

Number of posts : 112
Location : Alberta
Registration date : 2019-05-10

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Post by Guest Mon 03 Jun 2019, 17:14

Ppclicaper wrote:Same. Applied in February 2019... not a word besides backlogged...

When I called last week, I was told that they were working on files from "late February". Here's hoping you hear something soon, Ppclicaper... Very Happy

Guest
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Post by Ppclicaper Mon 03 Jun 2019, 17:09

Same. Applied in February 2019... not a word besides backlogged...

Ppclicaper
CSAT Member

Number of posts : 112
Location : Alberta
Registration date : 2019-05-10

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Post by Guest Mon 03 Jun 2019, 16:54

If anyone gets a response from a CIA/S claim submitted in March, would you mind posting on here, please? You don't have to post the result or anything, just that there was a response/result. It would be nice to get some kind of guideline...
Thanx in advance...

Cool

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Post by Guest Fri 31 May 2019, 09:00

I think everyone here should call in and tell them.  I have and also sent in a Secure message venting my frustration. This wait time tool is such a total waste of resources and manpower.

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Post by bulldozer Thu 30 May 2019, 22:53

same here HOME stage 3 since feb 15 2018 stupid calculator says 16 weeks its now 16 months go figure!
bulldozer
bulldozer
CSAT Member

Number of posts : 61
Location : quebec
Registration date : 2013-02-11

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Post by Guest Tue 28 May 2019, 15:31

Ppclicaper wrote:Same , had an awesome CM , just thankful all my applications were submitted prior . Only applications left are CIA level review , CIAS and a review of my original pension % . The pension % review I am not holding my breath to hear back anytime soon . As for CIA level review and CIAS ... well I was certainly led to believe it would not be 14 weeks at stage 3 . But trust me I am more fascinated with what is transpiring than stressed.

Same here. I don't know that I could have had a better CM. As frustrated as I can get, I cannot imagine what navigating the system would have been like without my CM's input and assistance.

Cool

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Post by Gunner8 Tue 28 May 2019, 13:28

What a coincidence, my CM just returned my phone call lol

Gunner8
CSAT Member

Number of posts : 331
Location : NL
Registration date : 2018-01-13

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Post by Ppclicaper Tue 28 May 2019, 13:16

Same , had an awesome CM , just thankful all my applications were submitted prior . Only applications left are CIA level review , CIAS and a review of my original pension % . The pension % review I am not holding my breath to hear back anytime soon . As for CIA level review and CIAS ... well I was certainly led to believe it would not be 14 weeks at stage 3 . But trust me I am more fascinated with what is transpiring than stressed.

Ppclicaper
CSAT Member

Number of posts : 112
Location : Alberta
Registration date : 2019-05-10

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Post by Iceman Tue 28 May 2019, 13:09

Justagrrl wrote:
Ppclicaper wrote:Gunner8 - I lost My Cm as soon as I was deemed DEC, was taken off rehab and put into EELB. Only info I get when I call VAC now is with the call centre which is pretty much the same info from MYvac , except the dates they are processing which seems to be updated weekly.

@ justagrrl I had to check just for a laugh , last updated the 29th was funny.

They're ahead of the game....LOL!!!

Cool

i had an excellent CM when i first started the entire process. very responsive etc
about 8 months later, got a message that my file was being transferred to another CM because his caseload was over double what it should be.

emailed her (the new CM) twice directly to introduce and touch base, never got a response
about 4 months later, called VAC to get in touch with her, and found out i no longer had a CM. i was dropped as not required and put in the general pool

been navigating the system by myself since then. I've probably lost out on a lot of things
1 example, the way i read it, i did not qualify for CIA, and since not having a CM to guide me.....

The new APSC however, when i read it after it took affect, i do qualify, so april 1 put in my application for APSC
don't know if i should have been claiming CIA the whole time






Iceman
CSAT Member

Number of posts : 206
Location : Calgary
Registration date : 2016-05-03

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Post by Guest Tue 28 May 2019, 12:29

Ppclicaper wrote:Gunner8 - I lost My Cm as soon as I was deemed DEC, was taken off rehab and put into EELB. Only info I get when I call VAC now is with the call centre which is pretty much the same info from MYvac , except the dates they are processing which seems to be updated weekly.

@ justagrrl I had to check just for a laugh , last updated the 29th was funny.

They're ahead of the game....LOL!!!

Cool

Guest
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Post by Ppclicaper Tue 28 May 2019, 12:21

Gunner8 - I lost My Cm as soon as I was deemed DEC, was taken off rehab and put into EELB. Only info I get when I call VAC now is with the call centre which is pretty much the same info from MYvac , except the dates they are processing which seems to be updated weekly.

@ justagrrl I had to check just for a laugh , last updated the 29th was funny.

Ppclicaper
CSAT Member

Number of posts : 112
Location : Alberta
Registration date : 2019-05-10

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Post by Gunner8 Tue 28 May 2019, 11:16

Been trying to get a callback from my CM now to answer some questions regarding my CIAs app. Over 2 weeks now and no returned call.

Gunner8
CSAT Member

Number of posts : 331
Location : NL
Registration date : 2018-01-13

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