Info to Find Out If Your Claim Has Been Processed

That is hard for me to understand teen, as yesterday their were plenty who were getting that message ,claim not found ,and after playing with it for a bit we were able to get the proper response, so if MC does not have your claim number to enter it in their system, that would make sense, however if they do have your claim number in their system, and you get message claim not found, that would mean that you entered your info improperly.

Just got this email from Peter about the list...

We are changing the claim not found to add " This means that Mc has not yet received your claim number from Manulife" so for now Ron it means you are not on the list provided by Manulife but that list continues to be updated. We are expecting an updated list this week.

So this link is two fold...

One it tells you if your claim is processed
Two it will tell you if your name is on the list.

So if you get a contact Manulife response don't worry as the list as said by Peter is being updated for all the registered class members.

Thanks trooper, I just edited my other post to reflect that.

Try it again bigrex, it is up and working fine now.

Just got off the phone like 5 mins ago.Spoke to lady who said they have been getting alot of calls about app reply of" claim not found".She said check again next month when new batch goes out.Not on this one.

No, I think the program is just being over taxed. I filled it out yesterday, but didn't have the correct claim number and got the automated response that the file wasn't found and to call SISIP. I called and got the correct number, filled it in again, and since I use auto-complete, all the info (other than the correct claim number) was exactly the same as yesterday, but that was hours ago and still no response.

There, I just did it again quickly and I got the response within seconds of sending the request. I think that if too many people are trying to access the info, it just drops some of the requests into cyberspace, and they need to be sent again.

BTW, no shock here. answer was No with the last name White

ok got it , it finally came in the old address. i'll check the next batch, not in yet.

sailor, the problem is with your email you entered.

Ok so yesterday I got and automatic email response, all worked fine, then when the problem begin with the response, I could not get a response like all of the other members, I tried this morning and still no response, just as of a few minutes ago, I loaded in all my info, did not touch my filters, and got and automatic response, so all is good now, MC has fixed the problem.

no not in old email either. I will try again and if not i'll wait. thanks

Yep, tried a old email address and it came up as not processed yet.

Surname starts with a "W"

It says:
"Your response has been recorded. You will get an email in a few moments with status information if a claim exists." but no reply from them.

sailor964 wrote:i keep on submitting but no reply back

sailor ~ any chance you have an alternate email address that sisip may have used back in the day? if so, try that and see if it works...

Sailor check to make sure your using the correct email and set your spam filter to low

If your response say's claim not found, it means that your info entered is not correct, I got confirmation on this yesterday. Some yesterday were getting that response including myself, after playing with it, re enter, re check, we were successful in getting the proper response. It will tell you if your claim has been processed, or say that your claim has not been processed, check next Month.One or the other, anything else info not entered correctly.